Frequently asked Questions
Find your Answers here
What is the estimated delivery time for my order?
Customer satisfaction is our top priority, so we strive to ship your order on the same day it’s placed. However, please allow 2-3 business days for processing. Once your order is on its way, we’ll send you a shipping confirmation to keep you updated.
Who should consult a healthcare provider before using your supplements?
We prioritize safety in our formulations, but we recommend that the following groups check with their healthcare provider before using our products:
- Individuals under 18 years of age
- Pregnant or breastfeeding individuals
- Those with existing medical issues
How can I track my package?
After your order ships, we'll email you a tracking link and number. You can use these to follow your package's progress. If you don’t get tracking details within three days of your order, please contact customer support.
Do you offer International Shipping?
At this time, we’re focused on serving our local community. Stay tuned—exciting plans for international shipping are in the works!
Orders and Return Policy
We offer a 30-day window for returns starting from the day you receive your purchase. To be eligible for a return, please ensure:
- The item is in its original, unused condition and packaging.
- You have the receipt or proof of purchase.
To start the return process, get in touch with us. If your return is approved, we may provide a return shipping label along with instructions on how to return your item. Please remember that returns must be authorized first; items sent back without prior approval will not be accepted.
Note: In some cases, you may qualify for a refund without having to return the item.
For any questions about returns, don’t hesitate to reach out to us.
Couldn't find your answer?
We are here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.